PowerPair North Carolina Solar Plus Battery Incentive

Incredibly happy with Southern Energy Management. The entire process ran smoothly and efficiently from the initial contact to the system getting turned on. They are very clear about each step in the process and who is handling everything. The installation started well before they had projected and the whole project was done quickly. Awesome to watch the panels generate our power. Highly recommend SEM!

From early questions to a fully functional system to tax credit readiness - the local team at Southern Energy has been exceptional at customer service. Special shout out to Randy. Overall an extremely knowledgeable, available and friendly crew that boosted my confidence in installing/running a system that will need some service and potential expansions for over the next 30 years. Want a job done quick and done right - I'd highly recommend Southern Energy Management.

Southern Energy Management has taken over the servicing of our Generac Solar System after Power Home Solar has gone under. Power Home was a complete joke and frankly Generac was looking a bit shabby. However, I feel much more comfortable now that Southern Energy is involved. They emailed us that they needed to come out and do a check of some things with the system and asked for pictures and access information. I sent pictures and an email and I was amazed to get an actual human response thanking me. They set up a time and to our amazement they were right on time. My wife met the two nice young men and they checked everything out and let my wife know we were all good. Interestingly at the time the guys came I was in the process of buying more batteries for our system from a third party that had used batteries for sale. To make a long story short, due to my poor research the batteries I bought were not the right ones for my system. I called Southern Energy to see if we could come up with a solution. Their Customer Service guy Sam was amazing! Not only did he give me many options on how they could help me make use of the batteries and assured me that I could hire their techs to do the upgrades, but he is putting me in touch with a customer that needs these specific batteries so I may be able to help myself get a buyer for the batteries, but he is helping that client get access to batteries that are no longer made! Outstanding service and care, helping my family deal with a possibly large financial setback. They have my solar business from now on!

Easy to understand the process, great team to work with, easy financing, and quick install process. The system is working great.

Great team to work with and am so far completely satisfied with my system. Highly recommend you talk with SEM if you are in the market for Solar!

I can’t say enough good things about SEM! I appreciated each person with whom we interacted, and their overall approach. After initial inquiry, a Residential Energy Specialist (Randy) prepares a detailed proposal based on solar modeling and current home energy usage. There’s no pressure for unnecessary items (additional panels beyond what we needed for net metering, batteries we weren’t yet ready for.) The communication was clear all along the way, from our project manager (Sarah) coordinating everything and providing regular updates. The on-site technical assessment provided additional details, and the install crew was professional, and flexible in working around weather curveballs. Our project was finished ahead of schedule. We are 100% satisfied. (And with the 30% tax liability refund, we should probably say 130% satisfied!) Definitely would recommend. They provide exactly what they say they will, and do it well.

Awesome company. Everyone from the panel installers to the electricians are in house (no contracting work out). Positive experience from beginning to end. Can’t recommend highly enough.

I am given 5 starts because of the great workmanship. Now the office is a different story. I have called several times also email several times. I have some questions about my system that needs to be addressed.

The only solar company you should call in North Carolina. They are pro's with a long track record and excellent service. I can't say enough about the quality of work and the upfront calculations on energy use and needs.